Privacy policy

Last Updated: June 24, 2026

At norixaxa.shop, operated by Dr. Thomsen (ZMVZ) GmbH, protecting your personal data is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit or make a purchase from our store.

1. Information We Collect

When you interact with our website, we collect two primary types of data:

  • Device Information: When you access the site, we automatically collect details about your device, including web browser configuration, IP address, time zone, and data from cookies or tracking pixels installed on your device.

  • Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment confirmation indicators, email address, and phone number.

2. How We Use Your Personal Data

We utilize the collected information to fulfill the core operational requirements of our business:

  • To process payments, arrange shipping, and provide you with invoices and order confirmations.

  • To communicate with you directly regarding customer service inquiries or shipping updates.

  • To screen orders for potential risk or fraudulent activity.

  • When aligned with the preferences you have shared, to provide you with targeted marketing updates or promotional offers.

3. Sharing and Disclosing Your Data

We share your Personal Information with third-party service providers to help us operate efficiently:

  • Shopify: We use Shopify to power our online storefront.

  • Payment Gateways & Logistics: Your data is securely shared with payment processors and courier networks to complete your transactions and deliver packages.

  • Legal Compliance: We may disclose your information to comply with applicable laws, respond to legal subpoenas, or protect our operational rights.

4. Data Retention and International Rights

When you place an order through norixaxa.shop, we will maintain your Order Information for our records unless and until you ask us to delete this information. If you are a resident of Europe or the United Kingdom, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please contact us via email to exercise these rights.